Although I've used this app in the past with no issues, it now crashes on every attempt. I have an iPhone 5 with an older iOS version. Perhaps that's the problem but if this app is no longer comparable, there should be an option to use an older version. Currently, every time I attorney to submit a claim, I get to the last step, which is uploading a receipt. As soon as I click on the appropriate button to do so, the app shuts down completely! I have deleted the app and re downloaded, restarted the phone and it still does the same thing. This, coupled with the fact that I can't access the website online, is VERY frustrating. ( online, it doesn't recognize either my old or new password to even sign on ). I am hesitant to change online password for fear it will then, no longer recognize the password that does connect me via my iPhone. Did I say this was frustrating?? It is... X 10 !!!